Mental Health First Aid Online – Learn how you can provide support to adults with mental health problems.
- Self Paced
- 2 x instructor-led video conferencing training sessions
- Certificate of Accreditation
Introducing the Mental Health First Aid Online Course
Developed by Mental Health First Aid Australia in response to COVID-19, the Blended Online MHFA Community Course has been adapted from the Standard Mental Health First Aid Course for adults.
Self Paced
A self-paced eLearning component requiring between 5-7 hours to complete
Online Training Sessions
2 x instructor-led video conferencing training sessions of approximately 3 hours each
Accreditation
Complete both components of the course for accreditation
Jenny made learning easy. Her facilitation made it easy to follow for all who were present despite levels of knowledge. Catered for her group with empathy.
(This course) has definitely re-lit the fire inside me again to want to be out there in the world to help others in their needs.
Great instructor. Very friendly and positive and made me feel welcome and invited to ask or answer any questions.
Fantastic job, very knowledgeable, friendly and inclusive.
Down to earth, knowledgeable, approachable.
Highly helpful & informative. Offered usable techniques.
Definitely something all managers should undertake.
Jenny was wonderful and energetic. She explained the course content in a lively and engaging way, and was knowledgeable and open to answering any question.
Enrol Now to Become a Mental Health First Aider
On receipt of your registration and payment, we will forward to you information to commence the eLearning component of the course. If you have any questions, let us know! We are more than happy to answer any of your questions. Call us 1800 477 627 or send us an email at mentalhealthfirstaid@peoplesmartz.com.au.
Course Content - Mental Health First Aid Online
This is an education course to learn how to give Mental Health First Aid to others. You will learn:
- the signs and symptoms of common and disabling mental health problems in adults,
- how to provide initial help, where and how to get professional help,
- what sort of help has been shown by research to be effective; and,
- how to provide first aid in a crisis situation.
Mental Health Crisis Situations Covered
Suicidal thoughts and behaviours
Panic attacks
Traumatic events
Severe effects of drugs and alchohol
Severe psychotic states
Aggressive behaviour
Developing mental health problems covered
Depression and anxiety
Psychosis
Substance use problems

FAQs
Our program is developed on demand.
Our next instructor-led sessions are programmed for
- 20/27 October 2022
- 22/29 November 2022
On registration, you will be automatically enrolled in the next instructor-led training session (course numbers permitting).
These evidenced based courses will be conducted in two key blocks:
Block 1 – a self paced eLearning component which takes between 5-7 hours to complete; and,
Block 2 – an instructor lead component using video conferencing comprising 2 x 2.5 hour sessions
Both components of the course must be completed to be eligible for accreditation. After completing both blocks of training, you will be invited to complete the Mental Health First Aider exam for accreditation.
Yes, once both blocks are completed, you will be issued with a Statement of Completion. You will also be invited to complete the exam for accreditation.
Yes – there will be at least two different versions of the blended courses available from People Smartz. These include a Community based course and a Workplace based course. We will provide more detail about these courses over the coming weeks.
Course requirements are required to be Australian Residents and over the age of 18.
People Smartz will utilise the ZOOM Video Conferencing Package to deliver the courses to participants.
The eLearning Component of the course is self-paced and may be conducted at any time suitable to the participant. However, the eLearning component must be completed prior to undertaking the Instructor-Led Training Component.
The eLearning component will be available to participants 2 weeks prior to the instructor-led training.
On receipt of your registration and payment, we will forward to you information to commence the eLearning component of the course.
- Except in exceptional circumstances, once you have enrolled for e-learning, our online courses are non refundable.
- If you are unable to attend your scheduled course, we will work with you to reschedule you to a future course.
- In the event that we accept that your circumstances are exceptional:
- If you have completed e-learning enrolment, we will refund you 50% of your course fee providing it is more than 21 days before your first instructor led lesson and you have not completed the e-learning component of the course.
- If you have completed the e-learning enrolment, we will refund 25% of your course fee providing it is between 7 and 20 days before your first instructor led session and you have not completed the e-learning component of the course.
- No refund is payable within 7 days of your first instructor led session

Meet Jennifer Blaikie - Our Accredited Principal Master Mental Health First Aid Instructor
Jenny has had an incredible life, growing up in various remote communities of Papua New Guinea, travelling extensively and living in numerous countries amongst communities of different social, religious and ethnic backgrounds. Through her experience and background, she has developed a strong sense of compassion, tolerance, empathy and respect.
Jenny is a Registered Nurse with extensive experience in intensive care, Community Health, Defence Health and Education. Her clinical experience has seen her working within communities where mental health was a significant player. It has always been something that has been foremost in her mind.
Having always gravitated towards opportunities that would allow her to help others, Jenny is currently volunteering as a Service Manager for Orange Sky Australia. This young, vibrant and innovative not for profit organisation offers free showers, laundry and conversation to those of our community experiencing homelessness. Jenny’s role at Orange Sky Australia sees her managing volunteers to run its ever-expanding laundry services across Brisbane.
She has always been an educator and trainer, from working with Indigenous nursing students on Thursday Island to training and mentoring volunteers at Orange Sky Australia – each of her roles has had an aspect of developing others.
While working with Orange Sky Australia, she was introduced to the Mental Health First Aid (MHFA) training, and very quickly decided this was something where she could use her background and experience to help others.