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Welcome to 2010 – and Modern Awards!

Happy New Year! Listening to the news last night here in Brisbane, the reports were on many new laws/changes being introduced in the new year.  Bus Fares were going up, politicians were going to be paid more etc. But there was not one mention of some of the most wide spread changes to the working

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Fair Work Changes

Expectation Management – You do it for customers, why not employees?

Sometimes the fundamentals of business are the same whether you are looking internally or externally. Unfortunately sometimes we don’t realise it! We work hard on making sure our customers know what they can expect of us, when we will do things, when we will do it by, who will do it etc.  We put this

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